Overview

About the job

As a Business Development Executive, your goal is to interface effectively with, and sell to all levels in the Digital, and IT spaces, focusing specifically in the Enterprise market. This will involve understanding, and analyzing the customers’ business in order to identify areas where TELUS International Digital Services can add value and address specific business needs.

You will do this by:

  • You will focus on: IT structures, Cloud Services, Digital Services such as: Automation, Analytics, RPA and other tools, Applications
  • Development, QA, and Testing, Service Desk, and ServiceNow
  • Identifying, initiating, qualifying, and closing opportunities, to exceed growth and revenue targets
  • Effectively managing a range of opportunities, the associated reporting, and account planning to support the achievement of sales objectives
  • Establishing valued business relationships with clients and other industry influencers and players allowing you to add value across the broad range of IT Service and Digital customer requirements
  • Maintaining high levels of knowledge and expertise regarding our customers, their industries, digital transformation, best practices on IT architecture/operating models and Digital technologies/practices and trends
  • Preparing proposals, presentations, quotations, contracts, and supporting documentation
  • Negotiating contracts and agreements
  • Managing client expectations throughout the sales cycle, ensuring
  • TELUS’ role as a trusted advisor

You are the kind of person who is/has:

  • Business Acumen – understanding of customer goals, objectives and operations
  • “Solution Selling” – end to end knowledge of the sales cycle and how to effectively launch and execute a sales pursuit
  • Finance based selling skills
  • Solid knowledge regarding the prevalent technologies, benefits and risks inherent within the IT Services and Digital marketplace
  • Advanced listening skills and the ability to make the client feel ‘heard’
  • Ability to synthesize complex concepts and succinctly explain them to a non-technical audience
  • Ability to construct a convincing business case, express it clearly and gain consensus around decisions, plans and actions
  • Ability to evangelize concepts and offering internally and enlist
  • Account Teams in the pursuit of Digital opportunities
  • Presentation skills to design and deliver effective presentations one-to-one and to groups at executive levels
  • Ability to manage and translate business requirements into enabling solutions
  • Change Management – ability to work effectively with shifting demands and rapid change
  • Organizational Skills – ability to plan, coordinate, and monitor a significant number of functions/tasks simultaneously
  • Interpersonal Skills – exceptional listening and communication skills and ability to build rapport with customers and diverse audiences in a variety of settings
  • Demonstrated negotiation skills
  • Solid Information Technology understanding including technical, and operational knowledge required to credibly represent and add value around:
  • Digital Practices and Technologies
  • Moving to Private and Public Cloud – how and when to consider it
  • Understanding how and when to position Consulting Services

Required Qualifications:

  • Minimum of 10 years Corporate Sales Experience
  • 3 years minimum selling in: IT Services, System Integration,
  • Application Development, Service Desk or Software related sales, Solutioning or Delivery

Preferred Qualifications:

Post-secondary education (BBA or BComm preferable)
Industry certifications and participation in industry training programs an asset

Work Location:

We would like this candidate to be located in either: Vancouver, Calgary, or Edmonton. This will be a virtual position, however, some travel may be required within the West Coast

About TELUS International:

TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com.

TELUS International Values:

  • TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork
  • At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability

Additional Job Description

As a Business Development Executive , your goal is to interface effectively with, and sell to all levels in the Digital, and IT spaces, focusing specifically in the Enterprise market. This will involve understanding, and analyzing the customers’ business in order to identify areas where TELUS International Digital Services can add value and address specific business needs.